When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

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• Your Apple mouse, trackpad, or keyboard isn't working in Windows.
  Force Touch isn't designed to work in Windows.
• You don't hear audio from the built-in speakers of your Mac in Windows.
• The built-in microphone or camera of your Mac isn't recognized in Windows.
• One or more screen resolutions are unavailable for your display in Windows.
• You can't adjust the brightness of your built-in display in Windows.
• You have issues with Bluetooth or Wi-Fi in Windows.
• You get an alert that Apple Software Update has stopped working.
• You get a message that your PC has a driver or service that isn't ready for this version of Windows.
• Your Mac starts up to a black or blue screen after you install Windows.

If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

• Download the latest drivers, firmware, and software for your HP Personal Media Drives.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.
• Mar 12, 2020 Plug the bootable installer into a compatible Mac. Use Startup Manager or Startup Disk preferences to select the bootable installer as the startup disk, then start up from it. Your Mac will start up to macOS Recovery. Learn about selecting a startup disk, including what to do if your Mac doesn't start up from it. Choose your language, if prompted.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

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Format a USB flash drive

To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).

1. Start your Mac from macOS.
2. Plug the USB flash drive into your Mac.
3. Open Disk Utility, which is in the Utilities folder of your Applications folder.
4. Choose View > Show All Devices from the menu bar.
5. From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
   
6. Click the Erase button or tab.
7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
8. Click Erase to format the drive. When done, quit Disk Utility.

Download the Windows support software

After preparing your USB flash drive, complete these steps:

1. Make sure that your Mac is connected to the Internet.
2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
   

Learn what to do if you can't download or save the Windows support software.

Install the Windows support software

After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)

1. Make sure that the USB flash drive is plugged into your Mac.
2. Start up your Mac in Windows.
3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
4. Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
5. After installation completes, click Finish, then click Yes when you're asked to restart your Mac.

Learn more

If you can't download or save the Windows support software:

• If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
• If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
• If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
• Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.

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‘There is something beautiful about a blank canvas, the nothingness of the beginning that is so simple and breathtakingly pure.’

Piper Payne

Gone are the days when users would have to go through a lengthy process just to install Windows. After all, Microsoft has made the steps easier and simpler. On the other hand, it is still possible for you to encounter driver-related problems that may prevent you from completing the installation process.

So, what should you do when a media driver is missing on Windows 10? You might notice that the USB installation media is booting properly. However, the installation process is not successful due to a missing USB hub driver. There are various reasons why this error occurs, and here are some of them:

• Corrupted ISO media or DVD drive
• Malfunctioning USB drive or port
• Missing USB or DVD driver
• Unit uses Serial Advanced Technology Attachment (SATA) instead of Integrated Drive Electronics (IDE)

You don’t have to panic because we will teach you how to fix media driver missing error. Keep reading this article to learn the solutions that will help you get rid of this problem.

Solution 1: Meeting the requirements for Windows 10

Before you can even try fixing the issue, you have to ensure that your computer meets the requirements for Windows 10. Moreover, you should update your BIOS before you initiate a clean installation of the operating system. Listed below are the minimum system requirements for running Windows 10:

• RAM: 2GB for 64-bit or 1GB for 32-bit
• CPU: 1GHz or a faster processor or SoC
• HDD: 20GB for 64-bit OS or 16GB for 32-bit OS
• GPU: DirectX 9 or a later version with WDDM 1.0 driver
• Display: At least 800×600

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If you want to have a seamless workflow, it would be best to have at least 2GB of RAM or 3GB for the 64-bit version. This will also provide you with a better processing power.

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Solution 2: Trying a different USB port midway

Some users have found a way to work around this problem, and the solution is quite easy. When they initiated a clean installation of Windows 10, they used the method for fixing the same error in Windows 7 and Windows 8. Basically, all you have to do is remove the USB installation drive midway through the process, then try using another port. Here are the steps:

1. Download the Media Creation Tool and create a USB installation drive.
2. Boot your computer from the drive.
3. Wait until all the installation files have loaded.
4. Select your preferences, then click Install Now.
5. Once you see the error message, click Cancel.
6. Remove the USB drive and plug it into a different port.
7. Click Install Now. The installation process should continue from here.

The aforementioned solution should work for you. However, it is worth noting that this method was mostly for users who had previously installed Windows 10 on their unit.

Solution 3: Using a different USB flash drive

For some strange reason, some USB flash drives, albeit compatible, won’t load all the installation files. In this case, it would be advisable to install Media Creation Tool on a different USB stick.

It is also worth noting that if you have never installed Windows 10 on the computer in question, it is possible that the certain issues with the USB 3.0 port would prevent the BIOS from loading the installation files. As such, you should only use the USB 2.0 ports when installing Windows 10. You can easily identify a USB 3.0 port by the blue strip inside it.

Solution 4: Changing the SATA to IDE

It is possible that the SATA mode is causing the problem. This error specifically occurs when the machine is using IDE, but the installation media boots with SATA. With that said, changing the SATA to IDE in BIOS or UEFI can resolve the issue. Simply follow the instructions below:

1. Boot into BIOS.
2. Select any of the following: Advanced, Storage Configuration, Drive Configuration, or IDE Configuration.
3. Go to SATA Mode. You can also go to Set SATA As or SATA Configuration.
4. Change the option to IDE, Compatible, or ATA.
5. Save the changes you’ve just made.
6. Try installing Windows 10 again and check if the error has been resolved.

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Solution 5: Disabling/enabling certain options in BIOS

Some users have tried working around the error by disabling certain options in BIOS. If you are trying to install a 64-bit version of Windows 10, you can boot into BIOS and try to disable Legacy USB and Legacy BIOS. Before you plug in the flash installation drive, make sure that you’ve enabled the AHCI.

In some configurations, users can set the USB option solely to USB 3.0. On the other hand, we recommend setting it to Auto if such option is available in the BIOS menu.

Solution 6: Opting for Rufus

If you’ve tried the methods above and the error persists, you may want to opt for Rufus instead of using the Media Creation Tool. Provided by Microsoft, this program typically works just fine. However, we recommend starting from scratch using the alternative tool if you’ve exhausted all other solutions. Moreover, if you’ve been installing Windows 10 from a USB flash drive, we suggest downloading the ISO file and burning it to a DVD instead.

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Once you’ve successfully installed Windows 10, we advise you to regularly update your drivers, using Auslogics Driver Updater. As the error message suggests, the problem occurred due to a missing media driver. As such, you should ensure that you have the latest manufacturer-recommended versions of your drivers. This prevents similar issues from happening and even improves your computer’s speed and performance.

Do you have clarifications or suggestions?

Let us know in the comments below!

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